After-hours & emergencies
Flags urgent calls and handles them first with safety-first guidance. You set what counts as an emergency and who gets called, no per-call answering service.
AI Voice Agent
Your phones, answered 24/7.
Every missed call is a job your competitor wins. Our AI receptionists answer on the first ring, book the job, and stay on duty around the clock, nights, weekends, and the calls that pile up while your team is out.
AI Voice AgentSummit Plumbing · After-hours lineLive · 24/7CALL-0847·7:42 PM · After-hoursTranscript
Agent
“Summit Plumbing, after-hours line. How can I help?”
Caller
“My water heater just burst, there’s water everywhere!”
Agent
“That’s an emergency. If you can reach it safely, close the shut-off valve on top of the tank. I can have a tech out at 7:00 AM, what’s the address?”
Caller
“1424 South Grant Street. Please hurry.”
Booked, Wed 7:00 AM · Emergency water heater · Dana R.
Call details42 seconds
CallerDana R.
Number(303) 555-0164
ReasonBurst water heater
PriorityEmergency
BookedWed 7:00 AM
On-call techMike T.
On every call
What happens on every call.
Call our AI agent ›A trained voice agent that sounds like your best front-desk hire, running the same playbook every time.
01
Answers instantly
Picks up on the first ring, day or night, 2 AM furnace failures, Sunday outages, and every call that lands while your team is slammed.
02
Finds out what they need
Identifies whether it’s an emergency, a repair, a tune-up, or an estimate request. Urgent safety calls get handled first.
03
Books the job
Collects name, number, address, and issue, then books around your live calendar. No double-bookings.
04
Sends you the details
Every call ends with a clear written summary, sent to your customer list, ServiceTitan, Jobber, or a simple email or text.
Live demo
Talk to Jessie.
Call our demo line and she answers like the front desk of a fictional Denver HVAC company. Ask about a repair, an emergency, or a booking, she handles it.
Coverage
The calls you actually get.
Trained per trade, HVAC, plumbing, electrical, roofing, garage doors, on your service area, pricing rules, and booking windows.
Overflow & busy hours
When every tech is out and the office line keeps ringing, the agent catches what your team can’t. No hold music, no lost leads.
Pricing guardrails
The agent never quotes prices it shouldn’t. It shares only what you allow, diagnostic fee, free estimates, and books the visit.
Missed-call backstop
Your phone rings first. Any call you can’t grab rolls to the agent instead of voicemail, so it becomes your safety net.
From $1,497 setup, scales with call volume, integrations, and how much your agent handles.See pricing ›
FAQ
Voice Agent FAQ
Read the full FAQ ›Will callers know it’s an AI?
Most won’t ask. If they do, the agent answers honestly and keeps helping. Transparency settings are fully configurable to your preference and local regulations.
What happens with emergencies?
You decide what counts as an emergency and who gets called. Safety issues, a gas smell, a CO alarm, trigger guidance to call 911 or the utility first. True emergencies ring your on-call tech or fire an instant SMS alert.
Does it integrate with our scheduling software?
Yes. Agents connect to ServiceTitan, Jobber, Housecall Pro, Google Calendar, and most customer software. The agent reads your team’s real availability, existing jobs, meetings, blocked time, and books around it automatically.
How fast can it be up and running?
Usually live within a week. We train the agent on your services, service area, pricing rules, and booking windows, then test it with you on real call scenarios before it answers a single customer.
Does it replace my office staff?
No, it backs them up, after hours, on weekends, and during overflow when every line is busy. Your team keeps the complex conversations, and the agent can hand a caller to a human at any point.
Can it use my existing business number?
Yes. Your number stays exactly as it is. Calls forward to the agent after hours, during overflow, or full-time, whichever you choose, and you can change the rules anytime.
Can it answer only the calls I miss?
Yes, one of the most popular setups. Your phone rings first, and if you don’t pick up, on a job, on the other line, after hours, the call rolls to the AI instead of voicemail. You stay the front line; the agent is your safety net.
Can it cover both my office line and my cell?
Yes. One agent stands behind as many lines as you need, in a single setup. Each number can greet callers differently, and every line lands in the same place: booked appointments and clean call summaries.
What happens if it can’t answer a question?
It never invents an answer. The agent says your team will confirm, takes the caller’s details, and flags the call for follow-up, so a hard question becomes a captured lead, not a guess.
What does an AI voice agent cost?
Rates start at $1,497 and scale with complexity, call volume, integrations, and how many tasks your agent handles. Book a free call for an exact quote.
Stop losing jobs to voicemail.
We build and launch a voice agent trained on your business, usually live within a week.
No commitment. Free 30-minute discovery call. Real answers.